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Great fast delivery! Great idea for a treat every now and then! Thanks again for a quick response to my message! 
Shannon Aston
June 13, 2019 No nonsense service. Got what I ordered and the food was still hot. 
Pierino Vatta
May 18, 2019 had my first order tonight, kfc messed up with the order but this was soon sorted after i messaged fasteats, thank you so much, excellent costumer services and excellent delivery services, will certainly be ordering again 
Lauren Nicholson
March 14, 2019 - Great service! So fast and food still hot! And lovely delivery driver x
Toyah Ritchie
July 2, 2019 👍👌 -greate excellent service 
Cameron Sim
June 15, 2019 quick delivery, really easy app to use 
Abbi Quinton
April 11, 2019 - ordered food twice this week both times delivered in a good timing. having this service is going to be bad for my diet! such a good idea and friendly driver
Becky Gardner
June 2, 2019 Great app, easy to use, fast delivery! 
Kevin Jager
October 21, 2018 Super fast delivery! And you can even track where your driver is from picking up your order and get an estimated time on how long they will be which is amazing! Definitely ordering again😁😁 
Emii Crosby
May 17, 2019 - I have to say although this can be quite an expensive way of getting this food delivered. It is certainly a hell of alot better than risking my licence after a drink and my word the service was remarkable and I would say faster than It would have been for me to go there myself. So thank you.
Jonathan Meercat
June 26, 2019 was on time and the driver was lovely and food was still warm 😁 
Louise Frew
June 22, 2019 New to Hartlepool,fast service ⭐️ ⭐️⭐️⭐️⭐️ 
Courtney Dodds
May 1, 2019 - food was delivered fast... was still piping hot was delicious and the driver was lovely aswell well worth it
David Goodhall
March 4, 2019 Great service food piping hot and delivery really fast will order again 
Tanya Corbett
May 1, 2019 really fast delivery and food arrived hot defo recommand thanks again 
Lisa Card
November 14, 2018 -
Didn’t receive product after two hours of waiting and took 4 messages and 13 hours to receive a refund very disappointed 😔 
Cheryl Stewart
June 15, 2019 Awesome service. Fast delivery every time. 
Johnny Hunter
December 8, 2018 Good service quick delivery 
Ceri Burr
May 1, 2019 - fast delivery & great service , food still hot when delivered will defo order again.
Michaela Magee
July 2, 2019 was fast and cheap , ,,, 
Liam Lavan
May 18, 2019 excellent service, very fast delivery.
Driver very professional and polite 
Gavin Carter
April 29, 2019 - brilliant fast and friendly top quality service
Claire French
June 30, 2019 Ordered subway last night using fast eat and couldn’t fault the service arrived earlier that expected and was still hot when we got it! 
Ashleigh Dulson
June 25, 2019 verry fast delivery and hot food only down fall is cost me 8 pound for delivery really my order was only 9.38 and I got charged 17.38 which I think is a total RIP off to be honest 
Nat Calvert
May 12, 2019 - Ordered from here and so quick and easy would recommend to anyone
Marie Dodds
May 1, 2019 ordered from KFC food came prompt and hot! will use again 
Bobs Vagene
May 1, 2019 Quick service. Food was still hot when it arrived! 
Anna Jane Kitchen
January 1, 2019 - Came piping hot, would recommend
Aaron Coltman
May 20, 2019 Would recommend 100% driver was lovely, and the service was super fast! 
Tanya Corbett
June 30, 2019 highly recommend! Super Fast and friendly service. Food always arrives hot and they will always ring if they can't get something on your order. Makes a cheeky treat easy when you don't drive and have a toddler. 
Izzy Burt Fletcher
December 2, 2018
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Download Now
Your favourite restaurants and takeaways, delivered to your door
FastEat deliver fast food and groceries to your home, fast!
Browse
FastEat offer a home delivery service for all your fast food and grocery needs. Browse, order and track your delivery through the app.
Learn More
Order
When you’re ready to check out, you’ll see your address, an estimated delivery time and the price of the order including handling and delivery fees. When everything looks right, just tap place order – and that’s it.
Learn More
Track
Once your order has been placed, it will be sent to the nearest available driver to pick and deliver to you. You will be able to watch your order progress live on a map, from going to the shop to driving to your location. You will even be able to call the driver directly if you need to.
Learn More
FastEat is a new food delivery platform that makes getting great food from your favourite local chain restaurants as easy as a few button presses on our apps or wesbite.
Now you can order McDonalds, Burger King , KFC and more, from your armchair for delivery within 30 minutes! If you would like service in your area just go HERE and complete the form and we will have a look to see whether your area is viable.
You can order by downloading the FastEat app, available on iOS and Android. Simply add your postcode to find all the great restaurants delivering in your area, choose your food and place your order.
Once we receive your order, it will automatically be sent to your FastEat driver who will pick it up and deliver to you.
Download Android HERE
Download iOS HERE
Download Android HERE
Download iOS HERE
We are rolling out our service in many new areas. The best way to keep informed is by watching our Facebook page and we will post when we launch in a new area and pin it to a list at the top of the page.
Download the app and add your delivery address. The app will automatically show you the nearest available restaurants to you. Choose from the full menu and place and pay for your order. Follow your drivers location in real time on a map as your order is picked up and delivered to you.
For each order, you will pay for the cost of the food, a FastEat handling fee, and a delivery fee.
You can pay via card with our super secure payment platform "Stripe". None of your card details are held with FastEat so you can rest easy that your information is 100% secure. We will soon be adding other payment options such as Google pay and Paypal as well.
Your driver will bring your order right to your door. If your address is difficult to get to, it may be faster and easier for everyone if you meet your delivery outside by the street. You can also include special delivery instructions before confirming your order.
Once your food is on the way, you can contact your driver directly by tapping CONTACT on the order-tracking screen. This is often the best way to coordinate an exact dropoff spot if you aren't sure where it will be. Keep in mind that they may be driving. For safety, they may not be available to answer the phone or write a message.
Our delivery fees are based on distance from the restaurant. If our driver has more distance to travel then the fees increase. Our standard delivery fees are:
£2.99 up to 1.5 miles
£3.99 between 1.5 and 2.5 miles
£4.99 between 2.5 and 3.5 miles
£5.99 between 3.5 and 4.5 miles
£6.99 between 4.5 and 6.5 miles
We currently dont deliver further than 8 miles from any restaurant.
Yes, because it is important to get your order to you just as you want it! However, feel free to browse through the online menu first without the need to register. Once you know what you want, when you complete the order, you can create an account very quickly using a Social Network, i.e. Facebook, or create a username and password if you wish. But don’t worry, registration is quick and there aren’t many questions. Remember, you’ll only need to do this once.
The time estimate you see combines how much time it typically takes the driver to accept an average order, drive to the restaurant, pick up your food and deliver to your address.
Please note that this is our best estimate. Actual delivery times may fluctuate depending on how busy the restaurant is, how large your order is, traffic conditions, and other factors.
We are here to help. Once you have placed an order, just contact our support team from within the app or by our chat icon below right of this screen, and we will do our very best to take care of your issue.
For most meals that you order through FastEat, you will be able to add special instructions at the checkout to let our drivers know about any modifications you may need when they are picking up your order.
After you place an order, you can cancel your order any time after submitting the order but BEFORE the driver has picked up your order from the restaurant. To do so, tap "Cancel Order" in the order-tracking screen. Your payment will automatically be returned to your bank immediately.
After the driver has collected your food, it is no longer possible to cancel the order and we will be unable to issue a refund.
Once you place your order, we only take a temporary payment off your card. These are a short term guarantee, sometimes taken by:
Car hire companies
Hotels
Petrol stations, when you pay at pump
With this "pre-authorisation" method, money isn’t taken from your account until we complete the delivery to you. If for whatever reason we cant complete the delivery, the pre-authorisation will automatically cancel and release the funds back to your account credit.
FastEat is a premium service in that we only carry one customer order at a time. This is the only way for your food to arrive to you in the quickest and best quality condition. Because of this, you cannot order from multiple restaurants in the same order. Your stomach will thank you !
Tips are not included and they are not expected or required. Its up to you though and our drivers receive 100% of the tips. You can also rate your FastEat ordering experience each time you order through your customer app.
We only take card payments because it lets us provide you with the easiest possible ordering experience. It creates a safer working environment for our drivers too.
The minimum order value can vary depending on which restaurant you’re ordering from, and you’ll be informed at checkout before you place your order.
Unfortunately we don’t currently offer collection. We are a delivery service after all 🙂
Sometimes restaurants change their menus and as much as we try to keep on top of each one, we occasionally have listed items that aren't available. we instruct our drivers to get the nearest possible alternative as we would prefer to get you as close to what you wanted rather than none at all.
Sometimes things outside of a drivers control can cause a delay. These are usually things like, large queues at the restaurant, traffic, or backed up orders. Where we can, we will always try and proactively call you if we become aware that your order might not arrive within the estimated time of delivery. Our drivers will work hard to get your order to you as quickly as possible. We always suggest you keep an eye on the driver tracking facility and our estimated delivery times through the customer app.
If you think you won’t be at the delivery address in time to receive your order, please let our driver know by using the call driver function in the FastEat app.
Your driver will always try to call you if there’s an issue once they reach your delivery address. If they’re unable to contact you, our Customer Service team will try and reach you via phone and email. Please check your emails during the delivery time for any updates.
If we can’t contact you and are unable to deliver the order, your rider will wait for up to 10 minutes before leaving. In this event, you’ll still be charged for your order. To prevent this from happening, it’s always a good idea to double-check your mobile and address details.
We are rapidly expanding and will hopefully be working with restaurants near you soon! Click HERE to request that we add a new area.
We are always on the lookout for good reliable self-employed delivery drivers, click HERE to visit our drivers site.