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FastEat is the easy way to get the food you love delivered to your home or work, fast!

Browse

FastEat has lots of your favourite restaurants to choose from. When you open the app, you can scroll through the feed for inspiration or search for a particular restaurant or cuisine. When you find something you like, tap to add it to your basket.

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Order

When you’re ready to check out, you’ll see your address, an estimated delivery time and the price of the order including handling and delivery fees. When everything looks right, just tap place order – and that’s it.

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Track

Once your order has been placed, its will be sent to the nearest available driver. You will be able to watch your order progress live on a map, from going to the restaurant to driving to your location. You will even be able to call the driver direct if you need to.

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  • positive review  was fast and cheap , ,,,

    thumb Liam Lavan
    5/18/2019

    positive review  ordered food twice this week both times delivered in a good timing. having this service is going to be bad for my diet! such a good idea and friendly driver

    thumb Becky Gardner
    6/02/2019

    positive review  Awesome service. Fast delivery every time.

    thumb Johnny Hunter
    12/08/2018
  • negative review  verry fast delivery and hot food only down fall is cost me 8 pound for delivery really my order was only 9.38 and I got charged 17.38 which I think is a total RIP off to be honest

    thumb Nat Calvert
    5/12/2019

    positive review  was on time and the driver was lovely and food was still warm 😁

    thumb Louise Frew
    6/22/2019

    positive review  Ordered first time reliable and quick love it 👌👌👌

    thumb Sereh Corey
    4/07/2019
  • positive review  food was delivered fast... was still piping hot was delicious and the driver was lovely aswell well worth it

    thumb David Goodhall
    3/04/2019

    positive review  No nonsense service. Got what I ordered and the food was still hot.

    thumb Pierino Vatta
    5/18/2019

    positive review  New to Hartlepool,fast service ⭐️ ⭐️⭐️⭐️⭐️

    thumb Courtney Dodds
    5/01/2019
  • positive review  Very hot food and fast delivery!!

    thumb Christine Coltman
    5/28/2019

    positive review  1000000% recommend! Amazing service! Driver was soo lovely

    thumb Anna Hughes
    11/02/2018

    positive review  food came earlier than expected, had an issue with trying to change address on the app so mailed the page and had excellent customer service 👍

    thumb Alexis Williamson
    6/15/2019
  • negative review  Cancelled my order after nearly an hour of waiting. Stated would be after 10 before they could deliver when order was placed just before 8. Still advertising that they are taking orders 30/45 mins and now I have disappointed and hungry children.

    thumb Clare Boyle
    6/14/2019

    positive review  Would recommend 100% driver was lovely, and the service was super fast!

    thumb Tanya Corbett
    6/30/2019

    positive review  Ordered McDonald's on Tuesday night fast delivery will definitely use again

    thumb Laura Leeming
    4/25/2019
  • positive review  Amazing service and food is always hot on arrival 😊 love that you can get delicious food to your door by amazing friendly staff 😍

    thumb Monahan Leeanne
    6/23/2019

    positive review  Great service food piping hot and delivery really fast will order again

    thumb Tanya Corbett
    5/01/2019

    positive review  ordered from KFC food came prompt and hot! will use again

    thumb Bobs Vagene
    5/01/2019
  • positive review  Great app, easy to use, fast delivery!

    thumb Kevin Jager
    10/21/2018

    positive review  Great service! So fast and food still hot! And lovely delivery driver x

    thumb Toyah Ritchie
    7/02/2019

    positive review  Great fast delivery! Great idea for a treat every now and then! Thanks again for a quick response to my message!

    thumb Shannon Aston
    6/13/2019
  • positive review  McDonald's delivered to your door, dream come true. Easy to use app & fantastic service highly recommend

    thumb Nicky Clark
    5/06/2019

    negative review  Ordered food and an hour of waiting still didn't receive it absolute joke

    thumb Shaun Kennedy
    10/26/2018

    positive review  The service was excellent, food come through really quickly and all items were correct, driver was super polite and will definitely use them again and again

    thumb Damien Alan Gilson
    11/23/2018
  • positive review  Great fast delivery! Great idea for a treat every now and then! Thanks again for a quick response to my message!

    thumb Shannon Aston
    6/13/2019

    positive review  Great service for the area! Love it 😍 I ordered my food and it was here within half an hour, lovely and hot. Would recommend 100%

    thumb Tanya Corbett
    6/30/2019

    positive review  👍👌 -greate excellent service

    thumb Cameron Sim
    6/15/2019
  • positive review  Had really awesome service, liked how everything was tracked and food came really fast. Would recommend then 10000 times over

    thumb Natalie Howard
    11/23/2018

    positive review  very quick and delivery man was lovely and helpful

    thumb Katie Louise A
    1/13/2019

    positive review  I have to say although this can be quite an expensive way of getting this food delivered. It is certainly a hell of alot better than risking my licence after a drink and my word the service was remarkable and I would say faster than It would have been for me to go there myself. So thank you.

    thumb Jonathan Meercat
    6/26/2019

FastEat is a new food delivery platform that makes getting great food from your favourite local chain restaurants as easy as a few button presses on our apps or wesbite. Now you can order McDonalds, Burger King , KFC and more, from your armchair for delivery within 30 minutes! If you would like service in your area just go HERE and complete the form and we will have a look to see whether your area is viable.
You can order by downloading the FastEat app, available on iOS and Android. Simply add your postcode to find all the great restaurants delivering in your area, choose your food and place your order. Once we receive your order, it will automatically be sent to your FastEat driver who will pick it up and deliver to you.
Download Android HERE
Download iOS HERE
We are rolling out our service in many new areas. The best way to keep informed is by watching our Facebook page and we will post when we launch in a new area and pin it to a list at the top of the page.
Download the app and add your delivery address. The app will automatically show you the nearest available restaurants to you. Choose from the full menu and place and pay for your order. Follow your drivers location in real time on a map as your order is picked up and delivered to you.

Download Android HERE
Download iOS HERE

For each order, you will pay for the cost of the food, a FastEat handling fee, and a delivery fee.
You can pay via card with our super secure payment platform "Stripe". None of your card details are held with FastEat so you can rest easy that your information is 100% secure. We will soon be adding other payment options such as Google pay and Paypal as well.
Your driver will bring your order right to your door. If your address is difficult to get to, it may be faster and easier for everyone if you meet your delivery outside by the street. You can also include special delivery instructions before confirming your order. Once your food is on the way, you can contact your driver directly by tapping CONTACT on the order-tracking screen. This is often the best way to coordinate an exact dropoff spot if you aren't sure where it will be. Keep in mind that they may be driving. For safety, they may not be available to answer the phone or write a message.
Our delivery fees are based on distance from the restaurant. If our driver has more distance to travel then the fees increase. Our standard delivery fees are: £2.99 up to 1.5 miles £3.99 between 1.5 and 2.5 miles £4.99 between 2.5 and 3.5 miles £5.99 between 3.5 and 4.5 miles £6.99 between 4.5 and 6.5 miles We currently dont deliver further than 8 miles from any restaurant.
Yes, because it is important to get your order to you just as you want it! However, feel free to browse through the online menu first without the need to register. Once you know what you want, when you complete the order, you can create an account very quickly using a Social Network, i.e. Facebook, or create a username and password if you wish. But don’t worry, registration is quick and there aren’t many questions. Remember, you’ll only need to do this once.
The time estimate you see combines how much time it typically takes the driver to accept an average order, drive to the restaurant, pick up your food and deliver to your address. Please note that this is our best estimate. Actual delivery times may fluctuate depending on how busy the restaurant is, how large your order is, traffic conditions, and other factors.
We are here to help. Once you have placed an order, just contact our support team from within the app or by our chat icon below right of this screen, and we will do our very best to take care of your issue.
For most meals that you order through FastEat, you will be able to add special instructions at the checkout to let our drivers know about any modifications you may need when they are picking up your order.
After you place an order, you can cancel your order any time after submitting the order but BEFORE the driver has picked up your order from the restaurant. To do so, tap "Cancel Order" in the order-tracking screen. Your payment will automatically be returned to your bank immediately. After the driver has collected your food, it is no longer possible to cancel the order and we will be unable to issue a refund. Once you place your order, we only take a temporary payment off your card. These are a short term guarantee, sometimes taken by: Car hire companies Hotels Petrol stations, when you pay at pump With this "pre-authorisation" method, money isn’t taken from your account until we complete the delivery to you. If for whatever reason we cant complete the delivery, the pre-authorisation will automatically cancel and release the funds back to your account credit.
FastEat is a premium service in that we only carry one customer order at a time. This is the only way for your food to arrive to you in the quickest and best quality condition. Because of this, you cannot order from multiple restaurants in the same order. Your stomach will thank you !
Tips are not included and they are not expected or required. Its up to you though and our drivers receive 100% of the tips. You can also rate your FastEat ordering experience each time you order through your customer app.
We only take card payments because it lets us provide you with the easiest possible ordering experience. It creates a safer working environment for our drivers too.
The minimum order value can vary depending on which restaurant you’re ordering from, and you’ll be informed at checkout before you place your order.
Unfortunately we don’t currently offer collection. We are a delivery service after all 🙂
Sometimes restaurants change their menus and as much as we try to keep on top of each one, we occasionally have listed items that aren't available. we instruct our drivers to get the nearest possible alternative as we would prefer to get you as close to what you wanted rather than none at all.
Sometimes things outside of a drivers control can cause a delay. These are usually things like, large queues at the restaurant, traffic, or backed up orders. Where we can, we will always try and proactively call you if we become aware that your order might not arrive within the estimated time of delivery. Our drivers will work hard to get your order to you as quickly as possible. We always suggest you keep an eye on the driver tracking facility and our estimated delivery times through the customer app.
If you think you won’t be at the delivery address in time to receive your order, please let our driver know by using the call driver function in the FastEat app. Your driver will always try to call you if there’s an issue once they reach your delivery address. If they’re unable to contact you, our Customer Service team will try and reach you via phone and email. Please check your emails during the delivery time for any updates. If we can’t contact you and are unable to deliver the order, your rider will wait for up to 10 minutes before leaving. In this event, you’ll still be charged for your order. To prevent this from happening, it’s always a good idea to double-check your mobile and address details.
We are rapidly expanding and will hopefully be working with restaurants near you soon! Click HERE to request that we add a new area.
We are always on the lookout for good reliable self-employed delivery drivers, click HERE to visit our drivers site.