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great friendly service, messaged and got back to me within a few mins, food was delivered very quickly definitely use again 
Karl Atkinson
5/26/2019
verry fast delivery and hot food only down fall is cost me 8 pound for delivery really my order was only 9.38 and I got charged 17.38 which I think is a total RIP off to be honest 
Nat Calvert
5/12/2019 excellent service, very fast delivery.
Driver very professional and polite 
Gavin Carter
4/29/2019 - highly recommend! Super Fast and friendly service. Food always arrives hot and they will always ring if they can't get something on your order. Makes a cheeky treat easy when you don't drive and have a toddler.
Izzy Burt Fletcher
12/02/2018 Easy to use app and fast delivery 
Zoe Woodmass
10/21/2018 Great service for the area! Love it 😍 I ordered my food and it was here within half an hour, lovely and hot. Would recommend 100% 
Tanya Corbett
6/30/2019 - Ordered from here and so quick and easy would recommend to anyone
Marie Dodds
5/01/2019 Brilliant for a wee treat and staff very quick and efficient at answering any queries. Thanks guys 
Nikki Farrelly
6/16/2019 was on time and the driver was lovely and food was still warm 😁 
Louise Frew
6/22/2019 - had my first order tonight, kfc messed up with the order but this was soon sorted after i messaged fasteats, thank you so much, excellent costumer services and excellent delivery services, will certainly be ordering again
Lauren Nicholson
3/14/2019 Great service, food was here really fast considering it was really busy. Customer service was pleasant and friendly. Would recommend 100% 
Tanya Corbett
6/30/2019 Great fast delivery! Great idea for a treat every now and then! Thanks again for a quick response to my message! 
Shannon Aston
6/13/2019 - Ordered food and an hour of waiting still didn't receive it absolute joke
Shaun Kennedy
10/26/2018 1000000% recommend! Amazing service! Driver was soo lovely 
Anna Hughes
11/02/2018 Great service! So fast and food still hot! And lovely delivery driver x 
Toyah Ritchie
7/02/2019 - Ordered subway last night using fast eat and couldn’t fault the service arrived earlier that expected and was still hot when we got it!
Ashleigh Dulson
6/25/2019 McDonald's delivered to your door, dream come true. Easy to use app & fantastic service highly recommend 
Nicky Clark
5/06/2019 food was delivered fast... was still piping hot was delicious and the driver was lovely aswell well worth it 
David Goodhall
3/04/2019 - Great fast delivery! Great idea for a treat every now and then! Thanks again for a quick response to my message!
Shannon Aston
6/13/2019 Had really awesome service, liked how everything was tracked and food came really fast. Would recommend then 10000 times over 
Natalie Howard
11/23/2018 Very hot food and fast delivery!! 
Christine Coltman
5/28/2019 - very quick and delivery man was lovely and helpful
Katie Louise A
1/13/2019 Ordered first time reliable and quick love it 👌👌👌 
Sereh Corey
4/07/2019 Delivered within 30 mins. Quality service 
David Woodmass
12/13/2018 - ordered food twice this week both times delivered in a good timing. having this service is going to be bad for my diet! such a good idea and friendly driver
Becky Gardner
6/02/2019 fantastic services door was still red hot on arrival and on time thank you. 
Michael Thomas Temple
3/01/2019 fast delivery & great service , food still hot when delivered will defo order again. 
Michaela Magee
7/02/2019 - New to Hartlepool,fast service ⭐️ ⭐️⭐️⭐️⭐️
Courtney Dodds
5/01/2019 Excellent service, really fast delivery. The driver was lovely and friendly. Love it! 
Tanya Corbett
6/30/2019 Would recommend 100% driver was lovely, and the service was super fast! 
Tanya Corbett
6/30/2019
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Download Now
Whether you're self-isolating, or simply want to reduce
the risk for you and your family, let us pick & deliver your weekly
shop for you, right to your door the same day!
FastEat is the easy way to get your weekly grocery shop delivered to your home, fast!
Browse
FastEat offer a home delivery service for daily essentials and groceries. We offer a same day service and order tracking through the app.
Learn More
Order
When you’re ready to check out, you’ll see your address, an estimated delivery time and the price of the order including handling and delivery fees. When everything looks right, just tap place order – and that’s it.
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Track
Once your order has been placed, it will be sent to the nearest available driver to pick and deliver to you. You will be able to watch your order progress live on a map, from going to the shop to driving to your location. You will even be able to call the driver directly if you need to.
Learn More
Fast Grocery Deliveries
FastEat is a grocery delivery platform that makes getting your weekly shop delivered as easy as a few button presses on our apps!
You can order by downloading the FastEat app, available on iOS and Android. Simply add items to your basket, choose your items and place your order.
Once we receive your order, it will automatically be sent to your driver who will pick it up and deliver to you.
Download Android HERE
Download iOS HERE
Download Android HERE
Download iOS HERE
We are rolling out our service in many new areas. The best way to keep informed is by watching our Facebook page and we will post when we launch in a new area and pin it to a list at the top of the page.
Download the app and add your delivery address. The app will automatically show you the nearest available stores to you. Choose from the full menu of items and place and pay for your order. Follow your drivers location in real time on a map as your order is picked up and delivered to you.
For each order, you will pay for the cost of the food, a small handling fee and delivery fee.
You can pay via card with our super secure payment platform "Stripe". None of your card details are held with FastEat so you can rest easy that your information is 100% secure. We will soon be adding other payment options such as Google pay and Paypal as well.
Your driver will bring your order right to your door. In the current Coronavirus situation, your order will be placed on your doorstep and your driver will knock and step back to make sure you get it safely.
Once your order is on the way, you can contact your driver directly by tapping CONTACT on the order-tracking screen. This is often the best way to coordinate an exact dropoff spot if you aren't sure where it will be. Keep in mind that they may be driving. For safety, they may not be available to answer the phone or write a message.
Our delivery fees are based on distance from the restaurant. If our driver has more distance to travel then the fees increase. Fees start from £4.99
Yes, because it is important to get your order to you just as you want it! However, feel free to browse through the online menu first without the need to register. Once you know what you want, you can create an account very quickly using a Social Network, i.e. Facebook, or create a username and password if you wish. But don’t worry, registration is quick and there aren’t many questions. Remember, you’ll only need to do this once.
We are here to help. Once you have placed an order, just contact our support team from within the app or by our chat icon below right of this screen, and we will do our very best to take care of your issue.
Tips are not included and they are not expected or required. Its up to you though and our drivers receive 100% of the tips. You can also rate your FastEat ordering experience each time you order through your customer app.
We only take card payments because it lets us provide you with the easiest possible ordering experience. In the current coronavirus situation, it creates a safer working environment for you and our drivers too.
The minimum order value can vary depending on which store you’re ordering from, and you’ll be informed at checkout before you place your order.
Sorry we don’t currently offer collection.
In the current coronavirus situation, some items may run out quickly, the store will attempt to exchange with the nearest possible alternative as we would prefer to get you as close to what you wanted rather than none at all. If all else fails, we will refund for the unavailable items.
We will try as best we can to get your order to you within a couple of hours max, but when busy it may take longer. We will always endeavour to do same day. If there is likely to be any further delays we will contact you.
If you think you won’t be at the delivery address in time to receive your order, please let our driver know by using the call driver function in the FastEat app or you can track the driver's position in real-time through the tracking feature on the app.
Your driver will always try to call you if there’s an issue once they reach your delivery address. If they’re unable to contact you, our Customer Service team will try and reach you via phone and email. Please check your emails during the delivery time for any updates.
If we can’t contact you and are unable to deliver the order, your rider will wait for up to 10 minutes before leaving. In this event, you’ll still be charged for your order. To prevent this from happening, it’s always a good idea to double-check your mobile and address details.
We are rapidly expanding and will hopefully be working with restaurants near you soon! Click HERE to request that we add a new area.
We are always on the lookout for good reliable self-employed delivery drivers, click HERE to visit our drivers site.